Why Business Continuity in Financial Services is Imperative

The banking sector is one of the most regulated industry and this is especially true when it comes to the preparation for potential disruptions to their critical products and services. Disasters rarely strike with advanced notice. That’s where a Business Continuity Management (BCM) comes into play. Financial institutions, or in short “FI“, may be especially prone to threats, perhaps due to natural or man-made disasters, in the form of attempted heists or cyber-attacks on their monetary funds.

A Business Continuity (BC) Plan is an operational strategy outlining all significant efforts and actions an organization is expected to take in the event of a disaster, such that they can continue running their business with minimal loss and downtime. All BC Plans are centered around protecting both a company’s personnel and its assets from disaster, whether they be physical or digital.  Developing BC plan is primary the end product of a typical BCM programme but appointed BCM professionals from FI are beginning to encounter new challenges of  overlapping with risk management, responding to an cyber security incidents with IT or cybersecurity team, and implementing crisis management plans to manage non-disaster related events.

This seminar aims to provide BCM practitioners from financial services industry in Malaysia with insights into the ways they can meet the expectations placed upon them to deliver effective BCM programme to protect their organization from possible threats. Most importantly, it shows to the delegates on the importance of BCM in today’s unpredictable environment, the emergence of FinTech and how they can continue to “value-add” to the various initiatives within each FI.

Join us in this upcoming seminar, mingle and interact with fellow seminar participants and the speaker.

You may also like to bring along your friends and colleagues who are not BCM Institute members at a special price. So, what are you waiting for? Register NOW!

Active Members of BCM Institute Registration

Meet-The-Expert Malaysia Certified Member 2 October 2019

Non-Members Registration

Meet-The-Expert Malaysia 2 October 2019

Program Details

Date 2 October 2019
Time 2.00 pm – 5.00 pm
Venue Safron IV, Level 27
Furama Hotel Bukit Bintang (location map)
136, Jalan Changkat Thambi Dollah
55100 Kuala Lumpur
Cost BCM Institute Active Member: Complimentary
Non-members of BCM Institute: RM300

Program Summary

Time Agenda
1.30pm – 2.00pm Registration
2.00pm – 2.15pm Welcome Speech & Introduction of Speakers

Building Resiliency by FI Facing the Emerging BCM Trends and Impending Threats: Where Are We Now?

Dr Goh Moh Heng, President, BCM Institute

2.15pm – 3.00pm How to Prepare BCM for FinTech? The Coming of Digital Bank in Malaysia?
Sharon Chan, Executive Vice President, Head of Risk Management Division
China Construction Bank

3.00pm – 3.30pm Networking – Tea Break
3.30pm – 4.15pm Sustaining the BCM Programme for FI: How Can We Do More and Meet Stakeholders KPIs?

Ruzita Rashid, Director, Operational Risk Management
MUFG Bank (Malaysia) 

4.15pm – 4.45pm Panel Discussion: Sharing of Good Practices and Trends for Financial Institution:  What Can We Do?

How Do You Take It from Here? Question and Answers.


Moderator: Dr Goh Moh Heng, President
BCM Institute

4.45pm – 5.00pm Wrap Up and Feedbacks


Registration Details

  • First-come-first-serve basis.
  • Subject to confirmation from BCM Institute.
  • Manager’s Guide to Crisis Management (LITE) to active members and BCM Dictionary (worth 150 MYR) to paid members are available for the first 15 confirmed participants.
  • BCM Institute reserves the right to accept or to reject registrations.
  • For further enquiries, please contact contact us at +603 5886 2897 or email to sales.ap@bcm-institute.org